FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 11:59 p.m. the night before the day you want your meal. (Example: Monday's lunch must be ordered by Sunday at 9:00 p.m.)

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 11:59 p.m. the night before the day for which the meals were ordered. After the 9:00 p.m. all sales are final. (Example: Monday's lunch must be cancelled by Sunday at 9:00 p.m.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy"

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal.

Q: What are the drink options with the meals?
A: We do not provide drinks.


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.